Returns & Exchanges

At HRH COLLECTION, we want you to be completely satisfied with your unique pieces, which is why we offer a 14-day return window for items in their original, unworn condition. Please note that certain limited edition or custom-made items are final sale to maintain the exclusivity of our collections.

Return Process

• 1.
  Initiate Your Request

  Log in to our returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the jewelry or apparel is protected.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.